Policies
All of Serenity Spas skin care products are Clinical Strength and are environmentally oriented. Never animal tested or with animal by products. Natural scents are used.
- All prices subject to change. We will however honor Gift Certificates for services at the previous price without a balance due.
- There is a $25.00 fee for returned checks.
- Gift certificates are available but are non-refundable. However, you may use the gift certificates towards product or re-gift the certificate to someone you think could use some pampering.
- We recommend making reservations for spa packages at least two weeks in advance to secure desired times.
- We request a deposit of 50% to secure all Group reservations.
- Should cancellation be necessary, please give at least a 24 hour notice in advance. Should a cancellation be necessary on a day spa package, a 48 hour notice is required to avoid a 50% penalty fee.
- A 20% Gratuity will be applied to each person at checkout for parties of 4 or more.
- We regret that we cannot be responsible for loss or damage to personal articles.
- We love children, however we are unable to accommodate them during your visit.
- This is a non-smoking environment.
- Please remember we work as a team to please you. A change can be refreshing, so feel free to try other staff members.
- We are always open to suggestions. Please let us know how we can better serve you.
- Gratuities not included in service prices.
IMPORTANT:Please give at least 48 hours notice of cancellation for Day Spa packages and 24 hours for other services to avoid a cancellation fee.
Our facility is not handicap accessible, we are located about 5 steps above ground level.
The Gift of Relaxation
Serenity Spa
Gift Certificates
are available for Purchase Online!
Choose: When you are done:
A Dollar Amount Print the Gift Certificate
Single Service Email the Gift Certificate
Day Spa Package Have Us Mail it for You.
Holiday Discount Package
Create Your Own Package